Support
Frequently asked
Straight answers. We will not advise on human use, reconstitution volumes for injection, or anything that belongs in a clinic.
What are these compounds for?+
Every item in the SOLUM AMINOS shop is a research product supplied for laboratory and analytical use. Peptides are short amino-acid chains used to study biological and chemical processes in controlled settings.
Are products for human or animal use?+
No. Nothing we supply is intended for human or animal consumption, compounding, or therapeutic use. By placing an order you confirm the goods will be handled by qualified personnel in a laboratory, in line with Australian regulations.
What purity should I expect?+
Research-grade lyophilised peptides are typically ≥98–99% purity.
What form do the peptides arrive in?+
Most peptides ship as a lyophilised (freeze-dried) cake in a crimp-capped vial.
How should I store them?+
Keep lyophilised vials at 2–8°C, dry, and away from light. We do not issue reconstitution or dosing instructions.
Where do you ship?+
Australia only, dispatched from Melbourne with Australia Post tracking. Orders placed on a business day before 3:30 pm AEST typically leave the same day. Postage is free on orders over $250.
How do I pay?+
Checkout collects the delivery address, then a dedicated payment page accepts card details. This preview store does not take a real charge.
How do I look up an order?+
Use Order lookup with the order number from your confirmation. Records for this preview live on this device only.
Do you provide medical advice?+
No. See the medical disclaimer. We will not advise on injection, dosing, or cycling.
How do I reach the desk?+
Can't find what you're looking for - write to us. We reply within one hour. For orders, please include the order number. Email desk@solumaminos.com.au.